§ 01
Customers
Teams that stopped searching.
Six companies, six kinds of documents, one habit: check the source.
§ 02
All stories
Northmere Freight
Logistics
Dispatch stopped searching and started answering.
Northmere's dispatchers used to hunt through contracts to check a rate exception. Now they ask, read the clause and move on.
40 sec
to find a rate exception, down from 11 minutes
Alderline Payments
Fintech
A compliance answer, with the paragraph it came from.
Alderline's compliance team answers internal policy questions in minutes, and can prove where each answer came from.
3x
faster internal policy reviews
Marchbank Legal
Legal services
Precedent search that shows its work.
Marchbank's lawyers find their own past advice in seconds and see which matter it came from.
62%
fewer follow-up emails to the knowledge team
Copperkiln Software
Software
Support replies that cite the help centre.
Copperkiln's support team drafts replies from the help centre and internal notes, and every draft links to its source.
38%
faster first replies
Daybreak Schools Trust
Education
The staff handbook, finally answerable.
Twelve schools, one handbook. Staff ask a question and get the policy that applies to their school.
1,900
staff questions answered in the first term
Wrenfield Builders
Construction
Spec sheets, in the truck.
Site managers ask about materials, tolerances and safety steps from their phone and get the current specification.
4 hrs
saved per site each week
§ 03
In their words
A carrier calls, we ask Ostler, and the clause is on screen before they finish the sentence.
Ines Halloran
Head of Dispatch
I don't need an assistant that sounds confident. I need one that shows me the paragraph.
Marcus Oyelaran
Director of Compliance
It quotes our own precedent back at us, with the matter number. That is what makes it usable.
Priya Venkataraman
Knowledge Lawyer
Our agents used to paste from three tabs. Now they paste one answer and the link.
Tomas Brandt
VP of Support