§ 01

Product

Everything an answer needs.

Ostler finds the passage, writes the answer, shows the page and remembers who was allowed to see it.

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See pricing

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§ 02

Cited answers

Every sentence ends in a number. Click it and the original page opens with the passage highlighted, so checking takes seconds, not a search.

Enterprise customers renegotiated notice to 30 days in 2025.¹ Standard terms stay at 60.²

Exceptions sheet · row 41

Alderline Payments, notice period 30 days, agreed 3 March 2025, approved by Finance.

Updated Sep 2026

Fig. 7

Hovering a number previews the page without leaving the answer.

§ 03

Permission-aware

Ostler reads what the person asking is already allowed to open. Two people can ask the same question and get different answers, and both are correct.

Dispatch lead

Rate exception approved up to 8%.

3 sources

Finance guest

Only the public rate card is available to you.

1 source · 2 hidden

Hidden sources are named, never quoted, with a button to request access.

Fig. 8

The same question asked by two people with different access.

§ 04

Always current

Edited files are picked up within minutes. When two versions exist, the newest is used and the old one is marked as superseded, never quietly blended in.

Customer terms v7

Aug 2026

Current

Customer terms v6

Feb 2026

Superseded

Customer terms v5

Sep 2025

Superseded

Fig. 9

Versions are ranked and labelled, not mixed together.

§ 05

Review queue

Wrong or out of date? One click sends the answer and its question to the file’s owner. Owners get a weekly digest and close the loop.

What is the refund window?

Owner · Ines Halloran

Open

Who approves rate exceptions?

Owner · Marcus Oyelaran

Fixed

Where is the onboarding checklist?

Owner · Priya Venkataraman

Open

Fig. 10

The owner sees the question, the answer given and the passage to fix.

§ 06

Security

Your documents stay yours.

The short version. The long version is in the security pack we send before any demo.

Single sign-on

Use your identity provider. Access ends the moment someone leaves.

Your region

Choose where your data is stored. It never leaves that region.

No shared training

Your files are never used to train a model shared with anyone else.

Audit everything

Every question, source and answer is logged and exportable.

§ 07

Sources

It reads what you already have.

Connect once. New files are picked up automatically.

Documents

Slide decks

Spreadsheets

PDFs

Wikis

Support tickets

Chat archives

Email folders

Web pages

Contracts

Policies

Runbooks

§ 08

Rollout

Live in two weeks, with one team.

This is the plan we give every new customer.

Day 1

Connect one folder

Pick the folder people ask about most. Collect ten real questions from the last month.

Week 1

Ask and mark

Ask all ten. Mark each answer right, wrong or missing. Fix the missing documents.

Week 2

Invite the team

Switch on the review queue, invite the team and look at the numbers together.

§ 09

Questions

About the product.

Where does Ostler get its answers?

What happens when the documents disagree?

Does Ostler train on our documents?

Who can see an answer?

Can we try it before paying?

Ask something.

Book a demo

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Fourteen days free, no card. Bring a folder and ten real questions.